Terms and Conditions
These are the standard terms of business of The Recruiters (Pty) Ltd. They apply to clients and are approved either by signature, by email confirmation, or tacitly through the process of hiring a candidate submitted by The Recruiters (Pty) Ltd.
Where The Recruiters has confirmed a different fee or guarantee period in writing for a particular client, that written confirmation applies to that engagement in place of the standard figures on this page.
Permanent placements
The permanent placement fee is calculated as a percentage of the employee’s total annual cost to company. That includes total salary remuneration, car allowance, guaranteed bonuses and commissions, shares, and any pension and medical aid benefits that represent cash in another form. Non-guaranteed commissions, fuel, mobile phones, and non-guaranteed bonuses do not form part of the fee calculation.
| Contingency search | Fee excl. VAT | Guarantee period |
|---|---|---|
| Permanent placements | 15% | 3 months |
Guarantee
The Recruiters (Pty) Ltd offers a replacement guarantee, subject to receiving the full payment within 7 days of the candidate commencing employment. Should the candidate resign or be dismissed after disciplinary action within the guarantee period, the client will be entitled to a replacement candidate to fill the same position. The original invoice will be credited and a new invoice will be issued according to the rate of the new candidate.
If The Recruiters (Pty) Ltd cannot provide a suitable replacement candidate within a reasonable time, the client is offered the following pro-rata credit rebate as a percentage of the placement fee. This rebate is redeemable against any services offered by The Recruiters (Pty) Ltd, including permanent or contract placements. It is not a cash refund.
| Period of employment | Rebate | Period of employment | Rebate |
|---|---|---|---|
| Up to 4 weeks | 80% | Up to 8 weeks | 30% |
| Up to 5 weeks | 60% | Up to 9 weeks | 20% |
| Up to 6 weeks | 50% | Up to 10 weeks | 20% |
| Up to 7 weeks | 40% | Up to 24 weeks | 20% |
Should a client, its subsidiaries, group, or associates subsequently re-employ a replaced candidate within 12 months, or directly employ a candidate who was interviewed and declined after submission by The Recruiters, a full placement fee becomes due and payable.
The replacement guarantee is valid provided that:
- The candidate is not terminated as a result of operational requirements or restructuring, an unfair labour practice, or a breach of agreement with the candidate which causes the candidate to leave.
- The Recruiters are informed within 7 days of the termination of the employment.
- The placement fee was paid within 7 days of the candidate commencing employment.
The client agrees:
- To notify The Recruiters immediately of the details of any offer of employment which it makes to a candidate; and
- To pay The Recruiters’ fee within 7 days from the day the candidate commences employment.
Contract placements
Contract placements are for employment contracts of less than a year. The contract placement fee is calculated as a percentage of the employee’s total remuneration earned during the course of the contract. That is the basic salary, including car allowance, allowances, bonuses, and benefits that represent cash in another form, earned during the contract.
| Length of contract | Contract fee excl. VAT |
|---|---|
| 1–6 months | 25% |
| 7–12 months | 22.5% |
The Recruiters will endeavour to replace a contractor if the contractor placed by The Recruiters leaves of their own accord, or if their contract is terminated following disciplinary action. This is subject to the contract fee being paid within 30 days of the candidate commencing employment.
If a candidate’s contract or employment status is converted from contractor to permanent employee, the permanent placement fee listed above will be billed, less a guarantee-waiver discount equal to 25% of the amount already paid as the contract fee. The discount is given because the client has already assessed the candidate’s suitability. The standard guarantee period does not apply when a contractor is converted to a permanent employee.
Contact
The Recruiters (Pty) Ltd
Cape Town, South Africa
Telephone: 086 1106 490 | International: +27 (21) 674 6954
Email: info@therecruiters.co.za
