| Title: | Head of Organisational Support |
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| Salary: | 75000 | ||
| Description: | Job purpose The primary responsibility of the HOS is to increase operational efficiency in the Organizational Support Departments providing leadership to the diverse team and overseeing daily activities. Key Responsibilities • Provide Leadership to Organizational Support team o Deliver competent and efficient operational support through the development of a strong Organizational Support team; with a solid foundation of the Vision and Mission, Core Values and Field values of the organization. o Lead, motivate and support a growing HOS department and team including the setup and implementation of career development plans for all direct reports and problem resolution. o Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent service to the PC. o Maintain effective collaboration and communication between Organizational Support functions and all other departments within the organization. • Ensure organizational efficiency o Set and actively pursue strategic and operational objectives to accomplish ministry vision, playing a leading role in long-term planning, and to work towards operational excellence; o Improving the operational systems, processes and policies in support of the organization\\\\\\\\\\\'s mission; o Ensure operational activities remain on time and within defined budgets; o Support better management reporting, information flow and management, business process and organizational planning; o Conduct regional budget reviews with relevant teams and finance and report to management. Monitor implementation within budget framework; o Maintain an excellent understanding of all ministry standards and procedures in terms of Finance, IT and People & Culture. Maintain all risk and compliance standards and processes. |
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| Category: | Management | ||
| General Requirements: | Experiences and Qualifications Key Qualities (Personality, Character, Calling, Culture) • Ability to lead and influence staff to achieve personal and organizational goals. • People orientated with understanding of the dynamics of change management in a complex international organisation; Key Skills and Experiences • Bachelor’s degree in operations management, business administration, or related field (MBA or similar); • 10 years of senior management experience, with extensive experience in finance, risk and compliance management; • Excellent ability to delegate responsibilities and empower people while maintaining organizational control; • Excellent communication and interpersonal skills; • Problem-solving and decision-making aptitude; • Able to manage multiple activities and identify priorities, meet deadlines and solve problems with shifting and competing values in a complex environment; • Cross-cultural communication and interpersonal skills; • Fluency in English (speaking and writing); Spanish, Portuguese or French a plus. Job Dimension The Team • Lead Organizational Support Team consisting of Finance, IT and People & Culture. • Part of AFSLA: o Regional Team; o Leadership Team. Key Relationships • Accountable to Regional Director with direct line for overall performance, planning, support, and guidance; • Responsible for managing Finance, IT and People & Culture Regional Manager with direct reporting line for overall performance, planning, support, and guidance; • Consult and collaborate with Leadership Team on management and implementation of organizational processes; • Consult and collaborate with Sub Regional Directors to understand their needs and collaborate in implementation of processes; • Consult and collaborate with relevant ODI departments to ensure compliance to all ministry standards. |
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| Location: | Johannesburg | ||
| Consultant: | Shanita Kriel | Share This Job: | |
| Email: | cvs4shanita@therecruiters.co.za | ||